A full range of services for your Smartphone and your Tablet
A full range of services for your Smartphone and your Tablet
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Our technicians are at your disposal Monday through Friday from 9 a.m. to 9 p.m. and Saturday from 9 a.m. to 6 p.m.
Copying the calendar from your old device to a new one, including all the appointments and events recorded in the diary. (*)
Copying all the multimedia contents from your old device to a new one.
Our specialist configures the APN for your phone and your accounts (mail, Google, AppleID).
We set the basic configuration of your new device, including: personalisation of your contact list, ringtone and backup settings.
We install and configure the PC Suite and the Internet Key, updating the software, if necessary.
Our technician verifies and adjusts the settings of your WI-FI network so as to ensure that all your devices can connect to it immediately.
Our technician configures the settings for connecting a device to your network, so that it can be integrated with any other devices connected to the network.
Our technician configures the settings that ensure the proper functioning of the data backup system for the device.
Our technician configures the security settings of the device, so that it can be used safely.
Our technician takes you on a guided tour of the menu of your device, describing the main functions available, and tells you how to configure the general audio and display settings.
Our technician helps you familiarise with the basic functions of your device.
Our technician takes you on a guided tour of the menu items relating to the connections to peripherals devices (earphones, speakers, etc.) (e.g., via Bluetooth) and tells you how to connect your device.
Our technician takes you on a guided tour of the menu items relating to multimedia contents and tells you how to use the photo/video camera and the music players.
Our technician helps you familiarise with social media apps and learn how to use their main functions.
Our technician helps you familiarise with the apps and learn how to use their main functions.
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Our technicians are at your disposal Monday through Friday from 9 a.m. to 9 p.m. and Saturday from 9 a.m. to 6 p.m.
Through a simple guided tour you will be able to check on your own for problems that may have adverse repercussions on the performance of your device. (e.g., performance of the CPU, RAM, battery). (**)
(** available for Android phones only, from 31 December)
By means of ad hoc tools, our technician can verify the functioning of your device, checking for erroneous settings that could slow down or undermine its proper functioning.
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We offer you an opportunity to install an antivirus that will protect your device from viruses and malware, blocking malicious software that could ‘steal’ information or erode telephone traffic.
We offer you an opportunity to set an automatic scan of applications function through the antivirus installed.
You will be able to manage parental control options and block website types considered inappropriate or not safe, as well as activate protective filters on web navigation.
You will be able to use a function that blocks calls and SMS from specific phone numbers, creating white/black lists.
You can hide from view sensitive contacts in your contact list.
You can set and change the addresses and phone numbers where you want to receive notifications.
Upon detecting the removal of the SIM card, we send notifications to the addresses you specified.
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You can request the repair/replacement of your device in the event of malfunctioning.
You can request the repair/replacement of your device if it is damaged.
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