Our technicians are at your disposal Monday through Friday from 9 a.m. to 9 p.m. and Saturday from 9 a.m. to 6 p.m.

Support in configuring your Smart TV

General setup of your Smart TV

Our technician will help you set the basic configuration of your Smart TV: channel research, connection to the network, connection to your consoles.

Support in configuring your PC

General setup of your PC

Through remote control we set the basic configuration of your PC: operating system, account management and control panel menu.

Installing/uninstalling a Pc Suite on your Smartphone and the Connection Manager for your flash drives/PC

Our operator installs and configures the PC Suite and the Connection Manager on your PC, updating the software, if necessary.

Configuring the settings to access your Wi-Fi

Our technician verifies and adjusts the settings of your WI-FI network so as to ensure that all your devices can connect to it immediately.

Support with the setup of external peripherals

We install and configure your external peripherals so as to ensure their trouble-free operation (e.g., printers, scanners, webcams).

Support with the installation and setup of security suites

Through remote control we install and configure any security (firewall and antivirus) software of your choice and set parental control on your router according to your requirements.

Email setup

Through remote control we can configure email boxes and organise your accounts, import your contacts and set up your e-mail access in remote mode.

Console setup

We help you configure your router so as to ensure correct online connections for your gaming consoles (Wii, Xbox 360, Play Station 3, etc.).

Online training

Online training in specific applications

We can provide training and advisory services via telephone, via chat and video chat (*); our courses on the use of personal computers and Smart TVs (*) will enable you to make the most of these devices and will make your user experiences more pleasurable.

Demo of the basic functions

We help you familiarise with the basic functions of your computer or your Smart TV.

Online training in the installation and configuration of peripherals

Through remote control we take you on a guided tour of the menu items relating to the connections to peripherals devices.

Online training in multimedia components

Through remote control we help you familiarise with the tools for the management and upgrade of multimedia contents and applications (e.g., iTunes, image viewer…).

Online training in the use of social networks

Through remote control we help you familiarise with social networks and learn how to use their main functions.